Tata Sky Customer Care Number
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Tata Play Customer Care Numbers and Office Addresses:
Customer Care Numbers:
- Toll-Free Numbers:
- 1800 208 6633 (Customer Care/WhatsApp Support)
- All India Numbers:
- 1860 120 6633 (1st Number for Customer Support)
- 1860 500 6633 (2nd Number for Customer Support)
- 1860 208 6633 (3rd Number for Customer Support)
- For New Connection:
- 74117-74117
- To Upgrade Existing Plan:
- 92931-92931
- To Register for WhatsApp:
- 92296-92296
- Emergency Top-Up Services (Missed Call):
- 080-6199 9999
Emails:
- help@tataplay.com (For Feedback/Refund)
- contact@tataplay.com (General Queries)
IVRS Menu:
- Dial 1800 208 6633
- Select your preferred language:
- Press 1: If you already have a Tata Play connection.
- Press 1: Enter your 10-digit subscriber ID.
- Press 2: Enter your 10-digit registered mobile number.
- Press 3: If you do not know your subscriber ID.
- Press 2: To buy Tata Play connection.
- Press 1: If you already have a Tata Play connection.
- Select your preferred language:
SMS Service:
- SMS “WhatsApp” to 56633 from the registered mobile number of the subscriber.
Emergency Top-up Service:
- To avail the service, use any of the following options:
- Give a missed call from your registered mobile number to 080-61999999.
- Send an SMS from your registered mobile number “TOPUP” to 56633.
- Send a WhatsApp message “Top UP” to 1800.
Nodal Officer Email:
- nodalofficer@tataplay.com (Monday to Friday, 9 am – 6 pm)
Refund Policy:
- To cancel the Subscriber Account, the subscriber can:
- Call the Helpline No. 1860 500 6633.
- Email at help@tataplay.com
- Use the chat option by visiting the website.
- Refund amount will be processed within 20 Business Days of the receipt of the Cancellation request.
Registered & Corporate Office:
- Tata Play Ltd.,
- Unit 301 to 305, 3rd Floor, Windsor Off,
- C.S.T. Road, Kalina, Santacruz (East),
- Mumbai 400098.
- Tel: 022-66133000 / 022-66133446
- Fax: 022-66133030
- Toll-Free Numbers:
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